Term and Conditions

At Premier Kites & Designs Shop, we’re passionate about creating exceptional kite-flying experiences. These Terms and Conditions outline the agreement between you and our company regarding your use of our website and purchase of our products. By accessing windkitesonsales.com and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Our Products and Services

1.1 Product Range

We specialize in crafting high-quality kites in various sizes and designs, including:

• Small Accent Pieces: 12-inch, 16-inch, 18-inch, 22-inch, 26-inch kites
• Medium Deltas: 6.5 Foot, 9 Foot, 10.5 Foot Double Box Deltas
• Large Scale Deltas: 11 Foot, 12 Foot Box, 19 Foot Deltas
• Specialty Designs: 25 Inch Diamonds, 30 Inch Diamonds, 45 Inch Flo-Tail Deltas, 56 Inch Deltas
• Seasonal Collections: Accent Seasons items

1.2 Product Descriptions

We strive to provide accurate descriptions and images of all products. However, slight variations in color or appearance may occur due to monitor settings and manufacturing processes. All measurements are approximate.

2. Ordering and Payment

2.1 Order Process

When you place an order, you’re making an offer to purchase our products. We reserve the right to accept or decline orders for any reason, including product availability, suspected fraud, or pricing errors.

2.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

2.3 Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, import taxes, or other fees imposed by your country’s regulations.

3. Shipping and Delivery

3.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

3.2 Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

3.3 Shipping Limitations

We currently cannot ship to some Asian regions and remote areas. Shipping availability is determined at checkout.

4. Returns and Exchanges

4.1 Return Policy

We accept returns within 15 days of delivery date, provided:

• Item is unused and in original condition
• Original packaging and all tags are intact
• Proof of purchase is provided

4.2 Non-Returnable Items

The following items cannot be returned:

• Custom or personalized kites (including specially ordered large-scale deltas)
• Opened seasonal or accent items from our “Accent Seasons” collection
• Kites showing signs of use, wear, or improper handling
• Items not in original condition or damaged due to customer mishandling

4.3 Return Process

Contact us at [email protected] within 15 days of delivery to initiate returns. Return shipping costs are the customer’s responsibility unless the return is due to our error.

4.4 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5. Intellectual Property

5.1 Copyright and Trademarks

All content on windkitesonsales.com, including text, graphics, logos, images, and product designs, is the property of Premier Kites & Designs Shop and protected by international copyright laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include any resale or commercial use.

6. Liability Limitations

6.1 Product Use

Kite flying involves inherent risks. You assume all responsibility for safe operation of our products, including:

• Choosing appropriate flying conditions
• Maintaining safe distances from power lines, airports, and populated areas
• Supervising children during kite flying activities
• Following all local regulations regarding kite flying

6.2 Limitation of Liability

To the fullest extent permitted by law, Premier Kites & Designs Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.

6.3 Maximum Liability

Our maximum liability to you for any claim related to our products or services shall not exceed the purchase price of the product in question.

7. Website Use and Account Responsibility

7.1 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password.

7.2 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with the proper working of our website
• Use any automated means to access our website

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan, United States. Any disputes shall be resolved in the courts of Southfield, Michigan.

Thank you for choosing Premier Kites & Designs Shop. We’re committed to ensuring your experience with our wind-powered creations is as joyful and uplifting as watching our kites dance across the sky.